Privacy Policy

January 1, 2019

How We Collect and Use Information

We collect the following types of information about you:

Information you provide us directly:

We ask for certain information such as your real name, address, phone number and e-mail address when you contact us or if you correspond with us. We may also retain any messages you send through the Website. We require Bank account and ACH or credit card information if you want to pay rent online; we do not see this information, but send it directly to a third-party service provider. We require Applicants enter Social Security number, Drivers License number, rental history & contacts, and other personal information if you wish to make a rental application online. We use this information to operate, maintain, and provide to you the features and functionality of the Website.

Analytics information:

We may directly collect analytics data, or use third-party analytics tools and services, to help us measure traffic and usage trends for the Website. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the Website. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.

Cookies information:

When you visit the Website, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets us help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Website (e.g., the pages you view, the links you click and other actions you take on the Website). Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Website may not function properly if the ability to accept cookies is disabled. Full details can be found on our Cookie Policy.

Commercial and marketing communications:

We use the information we collect or receive, such as your email address, to communicate directly with you. We may send you emails containing newsletters, promotions, and special offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. We also use your information to send you Website-related emails (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Website, technical and security notices). You may not opt out of Website-related emails.

Sharing of Your Information:

We will not rent or sell or provide your information to third parties without your consent, except that we may share your information with third-party business partners for processing payments, and such third parties operate under a similar privacy policy.

Instances where we are required to share your information:

We will disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Use or to protect the security, quality or integrity of our Website; and/or (c) to exercise or protect the rights, property, or personal safety of us, our Users, or others.

How We Store Your Information

Storage and Processing:

Your information collected through the Website may be stored and processed in the United States or any other country in which we or our service providers maintain facilities.

Children’s Privacy

We do not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register as Users. The Website and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us.